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This study aims to determine how the government administrative apparatus
Antasan Professionalism Great Central Banjarmasin. District in carrying out
its duties and functions of the organization, especially from the aspect of responsiveness
and innovation in addition to knowing the constraints in the government
administrative apparatus Antasan Professionalism Great Central District
Banjarmasin in running duties and functions of the organization. Type of this
research conducted in this research is descriptive research, where the author wants
to try to describe the state of the object under investigation at the time of the study
is based on existing facts on the ground. The approach in this research with a
qualitative approach. The results of research on professionalism District Offices
Great Antasan then drawn the conclusion that the organization's administrative
offices Antasan Large bureaucracies in response to public aspirations and innovating
very concerned and do not reflect community expectations to get the best
service. Administrative offices of the Organization Antasan more driven by
regulation rather than by the mission that has been formulated, the structure is not
conducive to the aggravating circumstances in which the subordinate is more to be
executing orders from superiors rather than become part of the organization, the
role of a leader who is expected to break the deadlock are also not capable of
running role. The importance of entrepreneurial-minded leaders and responsive to
public aspirations and the changing environment and be able to bring up the idea of
an idea or program-oriented programs to the public interest or in accordance with
the wishes of the public, the need for leaders to create a democratic climate in
which subordinates are included in every policy-making related to improving
organizational performance and to build a two-way communication in every activity
will make the subordinate feel themselves to be part of the organization, establish
quality standards aspirational service, responsive and flexible, with the consequence
of bureaucracy, must comply with service quality on a consistent basis and the
importance commitment all authorities to provide best service to the community.
Kata Kunci : professionalism, innovation, responsiveness
